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国外旅游研究领域Web点击流分析研究进展
引用本文:邵隽,吴必虎.国外旅游研究领域Web点击流分析研究进展[J].地理与地理信息科学,2010,26(2).
作者姓名:邵隽  吴必虎
作者单位:北京大学城市与环境学院旅游研究与规划中心,北京,100871
摘    要:Web点击流数据记录了在线旅游者使用互联网实际发生的电子记录,为旅游研究提供了新机会。该文介绍了Web点击流数据的特性及Web点击流数据分析在旅游研究中的价值,回顾了国外Web点击流分析在旅游研究领域的相关进展,包括旅游网站(目的地网站和酒店网站)访问者行为、旅游者在线信息搜索以及旅游目的地建议系统等,并对其发展前景进行了讨论。

关 键 词:Web点击流分析  国外研究进展  模式识别  旅游研究

Advances on Web Clickstream Analysis in Western Tourism Research
SHAO Jun,WU Bi-hu.Advances on Web Clickstream Analysis in Western Tourism Research[J].Geography and Geo-Information Science,2010,26(2).
Authors:SHAO Jun  WU Bi-hu
Abstract:Web clickstream provides a new opportunity for tourism researchers and industry professionals to understand tourist online behaviours,as it records rich user-centered Web usage logs.In this paper,the nature of Web clickstream is described and the value of Web clickstream analysis in tourism research is proposed.Analysis on Web clickstream can reduce the cost of tourism enterprises spending on market research,measure the consumers more accurately,recognize user patterns more deeply,personalize tourism websites,and improve the design of tourism websites.Then,the advances on Web clickstream analysis in western tourism research are reviewed.There are few western tourism studies applying Web clickstream analysis up to now,and the active fields includes tourist navigation patterns of tourism websites(both tourism destination websites and hotel websites),tourist online search,and tourism recommendation systems.Comprehensive methods are adapted by most of these studies,i.e.,in addition to Web clickstream analysis,Web content analysis and user profile analysis are also used.Finally,the future trends of Web clickstream analysis in tourism research are discussed.Although the range of research fields is not broad enough and the depth of mining on Web clickstream is shallow,the following trends will emerge in the future with the increasing awareness and perception of the value of Web clickstream analysis by professionals in both academic and industry sectors,the gradual matureness of data mining technology and tools as well as more and more cross-discipline research.The research area of Web clickstream analysis in tourism will expand to tourism eCommerce,online community marketing,etc.,technologies and tools of data mining will be used more frequently,and the comprehensive methods will continue to be adapted.
Keywords:Web clickstream analysis  overseas research advances  pattern recognition  tourism research
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