The ideology behind the technology - Chilean microentrepreneurs and public ICT policies |
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| Authors: | Dorothea Kleine |
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| Institution: | Department of Geography, Royal Holloway, University of London, Egham, TW20 0EX, United Kingdom |
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| Abstract: | Digital divides are differences in access to information and communication technologies (ICTs) which tend to reflect the social and regional inequalities between and within countries. This paper presents a case study from Chile, which is among the leaders in Latin America both in levels of e-readiness and in social and regional inequality. The Chilean state’s ICT policies are situated within the “Third Way” approach of the centre-left government, reflecting the tensions between a pro-active and positive view of neoliberal globalisation, and state social programmes to support poorer sectors of society.The paper presents a multi-level analysis of two elements of Chilean ICT policy: Chilecompra, an online public e-procurement system aimed at creating transparent and competitive transactions in line with neoliberal economic theory, and Red Comunitaria, a network of Community Information Centres which offer free internet access and training to individuals, including microentrepreneurs. Interviews were conducted at the national, regional and local level. Findings were that the Community Information Centres (telecentros) had indeed furthered digital inclusion while in the meantime the shift to e-procurement had excluded many microentrepreneurs who had not registered with the system of Chilecompra. The larger of the local enterprises had registered but were having difficulties competing online with bigger companies located in the regional and national capitals.The paper argues that while both state policies see themselves as successes, the political objectives underlying the technology mirror the Chilean government’s struggle to simultaneously embrace neoliberal globalisation while working towards greater social and regional cohesion. At the local level there is evidence of the failure to reconcile the two approaches which may be indicative of a more general tension between these goals. |
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| Keywords: | Globalisation ICTs Digital divides Neoliberalism e-Procurement Local economic development |
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